Last Updated: May 13th, 2021
At GemPages, a product of Seal Commerce Asia (GemPages, “Company”, “us”, or “we”), we respect and protect the privacy of visitors to our website, https://gempages.net, and the other websites under the gempages.net domain (collectively, the “Sites”), and our customers who use our SaaS product, web design software, tools, and related services (together with the Sites, the “Service”).
For us to provide you with the best products and services, we must collect certain identifiable information about you.
When you register for the Service, we may ask for Personal Information such as your name and email. You may also provide at your discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Service, and a description of you.
In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual. Except as described in this Policy, GemPages will not give, sell, rent or loan any Personal Information to any third party.
Additionally, as users employ the Sites to create websites, the software continuously saves changes made by users with the server and will document items such as when users are working and saving changes, when a user last opened the designer, when sites are published, or when a user performs certain tasks.
We may also retain the contents of any messages you send to us or through the Service, and we may collect the information you provide in user content that you post or upload to the Service (“User Content”).
Collecting personal information from users allows us:
Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise outlined in this Policy.
Note that we will never email you to ask for your account information; if you receive such an email, please forward it to email@example.com.
When you install our application for usage, you are required to disclose your Shopify domain name in which we will acquire certain information regarding you and your store. This information is essential for you to use our service. Learn more about this policy on Shopify's official site.
To better understand and provide you with exceptional service, we may collect, receive, and or share only necessary information about you with the third parties listed below.
We may now or in the future receive Personal Information about you from third parties. This information could include but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service.
We may also combine your Personal Information with third-party analytics information to build a broader profile of our users so that we can serve you better and provide custom, personalized content, and information. We include only necessary privacy information with opt-out options available when using the following analytical tools.
GemPages may also share Personal Information with its third-party service providers (such as its credit card processors and hosting partners) to provide the necessary hardware, software, networking, storage, and other services we use to operate the Service and maintain a high-quality user experience. We do not permit our service providers to use the Personal Information we share for their marketing purposes.
To facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that helps us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form.
When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data under this Policy.
You should note that GemPages shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.
Any information that you provide us is done on an entirely voluntary basis. You are not obligated to share your personal data, but we cannot provide you with the Services if you choose not to.
You have the following data protection rights:
You can file your request and exercise your right under GDPR at any time through this link. Please note that we may ask for identity verification before responding to any requests.
We may continue to retain your Personal Information after you deactivate your account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, enforce our agreements, and/or protect our legitimate interests.
For more details regarding this matter, refer to our Data Retention Policy.
GemPages is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites.
These technologies, procedures, and other measures are used to ensure that your data is safe, secure, and only available to you and to those authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free.
To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights concerning the Personal Information we collect:
Our Sites and Services are intended to be used by adults and we do not knowingly collect, use or disclose personal information from children under the age of 13. Accounts operated by children under 13 who have provided us with their personal data without their parents’ or guardians’ consent can be reported. Report via the details below so that GemPages can take appropriate steps to remove their account and information from our records.
We are based in the United States, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United States and other countries through GemPages and third parties that we use to operate and manage the Service. When you access or use the Service, or otherwise provide information to us, you are consenting, on behalf of you and your authorized agents, (and representing that you have the authority to provide such consent) to the processing and transfer of information in and to the United States and other countries which may have different privacy laws from your or their country of residence.
This Policy only applies to our Sites and Service, which may contain links to other sites not operated or controlled by GemPages. These websites have their privacy policies and we are not responsible for their practices.
This Policy may be updated from time to time without prior notice to reflect changes to our personal information practices. Changes are effective when they are posted on this page, therefore please review this policy periodically before providing any personal data. Your continued use of our services after any changes to this Policy indicates your agreement to such revised terms. We will notify you of any significant changes and indicate them at the beginning of this page as well as the time in which it was updated.
If you have questions regarding this Policy or about the privacy practices of GemPages, please contact us by email at firstname.lastname@example.org, or at:
Seal Commerce Asia
470 North Bridge Road, Bugis Cube, Singapore 188735