- What is Shopify Collabs?
- How Shopify Collabs works for merchants and creators
- Is Shopify Collabs right for your store?
- Set up and run a Shopify Collabs program
- Shopify Collabs results: Duradry and Solgaard
- Best Practices For a Profitable Creator Program
- Common Shopify Collabs challenges and how to handle them
- Build a Creator Program You Can Measure
- FAQs about Shopify Collabs
Shopify Collabs in 2026: In Depth Review for Store Owners and Creators
Shopify Collabs gives Shopify merchants a built-in way to run creator and affiliate partnerships. You can recruit creators, offer commissions or gifts, track attributed sales, and manage commission payouts from Shopify, according to Shopify.
The best results come from matching a creator’s audience to your products and defining the offer before you invite anyone. Collabs can centralize that workflow, but it does not replace the work of vetting creators or measuring profitability.
This guide explains how Shopify Collabs works today, who can use it, how creators are recruited, and what to check before you launch a program.
What is Shopify Collabs?

Shopify Collabs is Shopify’s affiliate marketing app for recruiting and managing creators who promote your products.
For merchants, Collabs supports direct creator invites, an online store application page, open-access affiliate programs, gifts, affiliate links, and discount codes. You can then track attributed sales, orders, conversion, and commission in one place.
For creators with an active Collabs profile, partnerships can include affiliate links, discount codes and gifts. Shopify is not accepting new creator signups at this time, although merchants can still invite creators directly and accept creator applications.
If influencer marketing has felt difficult to organize, Collabs can give your store a clearer way to recruit partners, define incentives, and track the sales they generate.
Moving from Dovetale?
Never used Dovetale? Skip this section
1. It’s got a new name and a new look. The Dovetale brand has been retired, with the functions and features now branded as Shopify Collabs. Shopify Collabs is still an app that you need to add to your store, but its design reflects the Shopify brand. The Dovetale feather has been retired and replaced with the Shopify shopping bag.
2. You don’t need to log in to the app separately. In the days of Dovetale, you needed to log into the app to access its services. Under the Shopify brand, that’s become a thing of the past. All you need to do is install the app and log in to Shopify as per usual.
3. You don’t need to set up separate staff accounts. With Dovetale, you added a team manager to manage your influencers. This was separate from the staff members that had access to your Shopify store. These have now been integrated so that staff permissions are all managed through your Shopify admin.
4. Communications will all be sent to the email address on your Shopify account. This is as opposed to the email address connected to your Dovetale account when Dovetale was a separate entity.
5. It’s easier for creators to find your brand. With Dovetale, content creators had to apply through your application page. With Shopify Collabs, however, content creators can use a separate Shopify search engine to browse brands and choose products that suit their audience.
6. The domain name of application pages will change from Dovetale to Shopify. This will be automatically changed, and links that are pointed at your Dovetale page will automatically redirect to your Shopify page.
7. It’s free to install for eligible merchants. Shopify Collabs is available on Shopify plans except Starter and Retail. Commission payouts and related processing fees can still apply when your program generates sales, as outlined in Shopify’s merchant documentation.
How Shopify Collabs works for merchants and creators
Shopify Collabs brings creator recruitment, affiliate offers, tracking, and commission payments into your Shopify workflow. A practical program has three parts:
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Finding and recruiting creators who fit your product and audience.
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Creating an invite-only or open-access affiliate program with clear terms.
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Tracking sales from affiliate links or discount codes, then paying eligible commission automatically.
1. Recruit creators
In the Recruiting section of Shopify Collabs, merchants can search for creators using keywords and filters such as location, social account, and audience size.
You can also invite creators directly by email, review applications from your online store page, or activate an open-access program for eligible Collabs creators, as documented by Shopify.
2. Create an online store page
Your online store page gives creators and brand fans a place to learn about your program and apply directly on your store. Create the page in Collabs, then use the Shopify theme editor to customize it and share its link where potential partners can find it, following Shopify’s setup steps.
Mobile technology has given rise to a range of nano-influencers in niche markets.
Use the page to explain who your products are for, what creators receive and what you expect from a partnership. Clear commission terms, product eligibility and content expectations make it easier to attract suitable applicants.
Creators who are eligible for Discover can also browse brands and products from their Collabs account. Shopify is not accepting new creator signups at this time, so merchants should not treat Discover as a guaranteed source of new applicants.
3. Track sales and pay commission
Affiliate links and discount codes identify the sales a creator drives. When a customer completes an eligible order through one of these offers, the creator earns the commission set for that program.
Automatic commission payments are processed through your Shopify bill after a merchant-set holding period of 1 to 90 days. Creators need to activate auto-payouts to receive payment, and Shopify applies a 2.9% processing fee to each automatic commission payment, according to Shopify’s payment guidance.
Gifts and flat-fee content can still be part of your partnership offer, but they are not the same as affiliate commission. Define those arrangements separately so creators understand what is paid for performance and what is provided as an incentive.
4. What creators can access
It is easier to find brands to work with. With Shopify Collabs, creators can search Shopify’s database to find brands that reflect the interests of their audiences. This should lead to more appropriately targeted products, which should lead to more sales and more affiliate commissions for you.

Fashion influencers are often paid in cash and receive free gifts and samples
It’s easier to work with brands. When you have found a brand you like, you use an online application form to reach out to said brand. This form has been developed to guide brands toward collecting all of the necessary information for a brand to make an informed decision.
This is important when working with smaller brands with less experience that might normally engage in a lot of back and forth as they try to work out exactly what information they need, such as demographic information, traffic data, and whatnot.
Is Shopify Collabs right for your store?
Shopify Collabs is a strong fit for:
Stores that are a fit
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DTC brands that sell physical products: It works particularly well for businesses that can send product samples easily and want to track conversions coming from creator traffic.
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Stores in lifestyle, beauty, fitness, fashion, and tech: These industries tend to perform well with creator-driven content, including product reviews and authentic social proof that influences buying decisions.
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Merchants aiming to grow influencer marketing without relying on agencies: Collabs brings outreach, creator approvals, and performance tracking into one platform, helping reduce both agency costs and manual workload.
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Brands that prefer affiliate-style partnerships over flat-fee promotions: With performance-based commissions, you lower upfront costs while encouraging creators to focus on driving actual sales rather than just impressions.
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If influencer marketing is already part of your strategy or something you plan to invest in, Shopify Collabs is worth exploring. It is especially useful if your goal is consistent, scalable growth rather than one-off campaigns.
Benefits
Collabs keeps creator recruiting, affiliate links, discounts, gifts, sales tracking, and commission payments in the Shopify ecosystem. Merchants can use open-access programs or send tailored offers through invite programs, which gives them flexibility without adding separate affiliate software.
Trade-offs to consider
Collabs is not available on Starter or Retail plans, and creator access is not unlimited. Shopify is not accepting new creator signups at this time, so your recruiting plan should not depend solely on creator discovery.
Commission payments also need operational planning. Merchants choose a holding period from 1 to 90 days, creators must activate auto-payouts, and Shopify charges a 2.9% processing fee on automatic commission payments.
For many stores, the best fit is a program that starts with a focused creator list, clear offer terms, and regular checks on conversion, sales, and commission. Read the Shopify merchant documentation and payment terms before you launch.
Set up and run a Shopify Collabs program
Start with your eligibility, recruitment route, and offer terms before you build a creator list. The current setup flow is straightforward:
1. Install and check eligibility
Install Shopify Collabs from the Shopify App Store, then open it from Apps in Shopify admin. Collabs is available on Shopify plans except Starter and Retail, so confirm your plan before you set up a program.
2. Choose how creators can join
Use the Recruiting section to search creators, send direct email invites, or review applicants. You can also create an Online Store page, customize it in the theme editor, and share it with your audience.
3. Set program terms before inviting creators
Create an invite program when you need tailored commission rates, links, or discount codes. An open-access program lets eligible Collabs creators generate affiliate links for the products or collections you make available.
Define the commission rate, customer discount, product eligibility, and payment terms before you send an offer. This makes creator approval and later performance review easier to manage.
4. Find and approve creators
The Recruiting section helps merchants find relevant creators and decide which partnerships to pursue. Use it with a clear view of the audience and outcome you want:
Search in Recruiting
Search with keywords that reflect your products or audience. Shopify lets merchants filter creators by location, social account, and total audience, then sort results by relevance or audience size.
Invite or review applicants
Invite creators directly by email when you already know who you want to work with. You can also review applications submitted through your online store page and use an open-access program to let eligible creators access a standard affiliate offer.
Evaluate fit before you approve a creator. Check whether their audience, content style and expected commission can support a profitable partnership for your store.
5. Configure an affiliate program
Choose the program type before you set a commission. Shopify Collabs supports open-access programs for eligible Collabs creators and invite programs for creators you select.
Create the right program
Use an open-access program when you want eligible creators to access a standard offer. Use an invite program when you need a tailored commission rate, link destination, discount code, or product selection for a specific creator or group.
Define the offer clearly
Set the commission percentage and, where relevant, a customer discount and eligible collections. State any gifting or flat-fee content terms separately so they are not confused with affiliate commission.
Track profitability, not just activity
Review sales, orders, conversion, and commission in Collabs. Compare the revenue and margin from each creator against the commission, discount, and product costs before you increase an offer.
Shopify Collabs results: Duradry and Solgaard
Shopify Collabs has helped businesses of all sizes, from rising startups to well-known brands, to build impactful creator partnerships. Below are real-world examples of how merchants are leveraging the platform to boost sales, reduce costs, and grow communities:
Duradry lowers CAC by 29% through creator collaborations

According to Shopify’s Duradry case study, the brand reduced customer acquisition costs by 29% while building a community of more than 250 creators.
Shopify also reports that the program generated more than $50K in product sales.
Solgaard sees 287% growth in creator-driven revenue

Shopify reports that sustainable lifestyle brand Solgaard achieved more than 287% month-over-month growth in creator-generated revenue after expanding its ambassador program.
The program partnered with 50+ ambassadors and generated more than $50K in sales, according to Shopify.
Best Practices For a Profitable Creator Program
Want to turn your Shopify Collabs journey into a success story? While a little luck always helps, long-term success comes from smart planning and strategy. Here are some proven tips you can follow:
For merchants
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Craft Compelling Partnership Offers: Attract top-tier creators by outlining clear, enticing partnership terms. Offering competitive commission rates and perks like early product access or exclusive discount codes can set your brand apart.
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Choose the Right Creators: Focus on partnering with creators whose audience closely matches your target market. Review engagement rates, content quality, and audience insights to ensure a strong brand fit and higher conversion potential.
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Leverage Analytics for Optimization: Take full advantage of Shopify Collabs’ built-in analytics to measure campaign performance. Keep an eye on metrics like click-through rates, conversion rates, and AOV to fine-tune your strategy and reward high-performing creators.
For creators
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Stay Authentic in Your Promotions: Work with brands that genuinely align with your values and content style. Authentic storytelling and honest recommendations tend to generate more trust, engagement, and sales.
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Utilize Linkpop to Showcase Products: Shopify’s Linkpop lets you create a personalized storefront for your audience. Keep it updated with your favorite picks and current promos to drive traffic and purchases directly from your content.
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Use Data to Improve Your Strategy: Track your performance to understand what works best. Metrics like CTR and conversion rates help identify which products and content types resonate most with your audience, so you can double down on what drives results.
Common Shopify Collabs challenges and how to handle them
While Shopify Collabs continues to evolve and improve, users may encounter a few common challenges. Here are three key issues and practical solutions for each:
1. Prevent coupon abuse
A common concern with affiliate programs is coupon farming, where discount codes are shared on unauthorized deal sites, reducing their intended value. To mitigate this, Shopify Collabs provides tools for tracking code usage and monitoring where they’re shared.
Merchants should also clearly outline the terms of use and collaborate with trustworthy, vetted creators to limit misuse.
2. Maintain creator engagement
Not all creators are equally active or aligned with a brand’s values, which can lead to weak campaign performance. To improve engagement, merchants should thoroughly evaluate creator profiles, reviewing metrics like content quality and audience interaction.
Pro tip: Keeping communication open and transparent helps build stronger, more collaborative relationships.
3. Check eligibility and creator access
Merchant and creator eligibility are not the same. Shopify Collabs is available to merchants on Shopify plans except Starter and Retail, while creator Discover has its own profile and location requirements.
Shopify is also not accepting new creator signups at this time, so confirm the current rules in Shopify’s merchant documentation and Creator Discover guidance before you plan recruitment.
Build a Creator Program You Can Measure
And that’s about it! It’s not everything in the Shopify Collabs app. There are a lot more features that make adding influencer marketing to your marketing program much easier. These are, however, the basics, and it’s enough to get you set up and on the right track.
Influencers and content creators are a fantastic way to build brand awareness and boost sales. The Shopify Collabs makes this process that little bit easier and connects merchants and creators in a way that hasn’t really been done before, at least not to the extent that Shopify intends.
This is a great new app with lots of potential, and coupled with a Shopify store beautifully designed using GemPages' drag-and-drop editor, you can use it to boost your sales, drive conversions, and build trust in your brand.
