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10 Best eCommerce Fulfillment Companies with Ratings [2024]
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As soon as a customer places an online order, the next thing they want is the product package waiting outside their door!
But as an eCommerce business owner, you know there’s a lot that goes into it. You need to build a fulfillment system that can deliver products — safely, effectively, timely, and of course, affordably. That’s indeed a lot, right?
That’s where eCommerce fulfillment companies can come to your rescue. Just integrate the software into your eCommerce platform, outsource the entire process to them — and they’ll take care of the rest.
And if you’re wondering where to find the best eCommerce fulfillment services — don’t worry, we got you covered. In this blog post, we’ll explore the best fulfillment companies to help you find the one for your business.
Types of Fulfillment Models
First, let’s start with some basics.
Mainly, we can divide the fulfillment models into three categories:
- In-house fulfillment model
- Third-party fulfillment model
- Dropshipping model
In-house fulfillment model
In this model, you manage the entire fulfillment process on your own — by managing a warehouse facility and staff to fulfill the orders.
Third-party fulfillment model
Here, you outsource the entire fulfillment process to a third-party logistics provider, i.e., a fulfillment company — and they fulfill and ship your orders as and when required.
You can send a bulk inventory to your fulfillment company’s warehouse (or they can pick it up as well), and then, they manage fulfillment, packaging, and shipping.
They also keep you updated on inventory tracking as the orders are fulfilled and delivered. And for all these services, these fulfillment companies charge you a monthly fee or per-transaction fee as per their pricing model.
Dropshipping model
Dropshipping is a business model where you source products from third-party suppliers or manufacturers without holding any inventory. Upon receiving an order from a customer, the supplier fulfills and delivers the order to the customer.
In this blog post, we’ll focus on the third-party fulfillment model as we’ll discuss the companies that offer eCommerce fulfillment warehouse services.
10 Best eCommerce Fulfillment Companies or Services
Most of the companies we’ll discuss provide their services to a wide range of eCommerce platforms. However, we’ve prioritized the best eCommerce fulfillment services for Shopify store owners.
1. ShipHero Inventory & Shipping
ShipHero is a Warehouse Management System (WMS) that is designed for direct-to-consumer (DTC) brands as well as 3PL (Third-Party Logistics) providers managing their own warehouse and shipping operations.
Key Highlights:
- Orders & Returns: Manage orders with automation rules such as smart warehouse routing and address validation.
- Rate shopping: Get access to real-time rates from major shipping carriers to save on your postage costs.
- Reports: Get insights on COGS, Picker/Packer Efficiency, and replenishments.
- Integrations: ShipHero offers 50+ integrations covering eCommerce platforms, marketplaces (Amazon, eBay, Etsy, Walmart, etc.), shipping carriers, and the returns management platform (Loop Returns).
Ratings and Reviews:
ShipHero has received quite impressive ratings and reviews on multiple review platforms including Trustpilot and G2.
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
4.7 |
152 |
|
|
4.3 |
127 |
|
|
4.7 |
602 |
Pricing:
Although the standard pricing mentioned in the Shopify App Store is $3,000 per month, it also suggests contacting for a personalized quote.
2. ShipBob Fulfillment
ShipBob offers order fulfillment services including warehousing, picking and packing, returns services, and more. It has a network of fulfillment locations in the US, Canada, Europe, and Australia.
Key Highlights:
- Automated Order Fulfillment: Orders are automatically moved from your Shopify store to ShipBob — and the app allows you to track orders throughout the order fulfillment process.
- Fast Shipping: It has same-day shipping and 2-day shipping as well.
- B2B/Wholesale: ShipBob can also handle B2B or wholesale orders with retailer compliance and EDI (Electronic Data Interchange).
- Branding: Offers customized packaging with inserts to deliver orders with your branding.
- Integrations: It not only integrates with Shopify but also offers REST APIs for ERPs like NetSuite.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
4.3 |
232 |
|
|
4.2 |
716 |
|
|
3.6 |
101 |
Pricing:
ShipBob requires you to request for fulfillment pricing.
3. ShipMonk | Order Fulfillment
ShipMonk provides 3PL solutions to eCommerce businesses of all sizes. In January 2022, ShipMonk acquired Ruby Has Fulfillment — a 3PL logistics company — to further expand its operations.
ShipMonk has an impressive rating of 4.5 out of 5 stars on the Shopify App Store.
Key Highlights:
- Cloud-Based Software: 4-in-1 software that helps you manage inventory, orders, shipping, and warehouse.
- Support: Dedicated support through "Happiness Engineers" for assistance on your account.
- US Order Fulfillment Centers: Florida, California, Nevada, Texas, New York, Pennsylvania, and Kentucky.
- International Order Fulfillment Centers: Czech Republic, United Kingdom, Mexico, and Canada.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
4.5 |
128 |
|
|
4.2 |
353 |
|
|
4.1 |
136 |
|
|
3.8 |
41 |
Pricing:
On its Pricing page, ShipMonk has given you the steps to calculate the pricing based on your requirements. Alternatively, you can also request a personalized quote through the same page.
4. Easyship ‑ All in One Shipping
Easyship is one of the popular fulfillment services on the Shopify App Store.
Key Highlights:
- Shipping Calculator: Compare shipping carriers and find the best rates with its shipping calculator.
- Checkout: Display the cheapest and fastest shipping options on your checkout page to increase conversion.
- Insurance coverage: Offers flexible options for insurance coverage on domestic as well as international shipments.
- Customized branding: Enhance your branding experience with the customized branding feature.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
4.1 |
409 |
|
|
2.9 |
539 |
|
|
3.9 |
72 |
Pricing:
5. Shopify Fulfillment Network
Shopify Fulfillment Network is a Shopify app that lets you outsource your fulfillment to Flexport — the supply chain logistics platform. SHEIN Marketplace — a popular shopping app — uses Flexport as its logistics partner.
For Shopify merchants, one of the advantages is that you can transfer your inventory and track order fulfillment and delivery status within Shopify.
Key Highlights:
- Data-driven network planning: Flexport uses data to move inventory depending on customer demand and ensure fast delivery.
- Flexible terms: No minimum order or contract requirements. So, no need to worry about long-term agreements.
- Sales channels synchronization: You can have your orders fulfilled from multiple sales channels by connecting them through Shopify Marketplace Connect.
Important Notes:
Flexport has product fulfillment centers and warehouses located in the United States only. That said, Flexport does offer international delivery services as well.
During the product packaging process, Flexport does not have a facility to insert marketing material. You need to create packages with your marketing material before sending them to Flexport.
Ratings and Reviews:
No reviews on the Shopify App Store, Trustpilot, or G2 as of writing this article.
Pricing:
You can calculate the fulfillment and storage costs of Shopify Fulfillment Network using this calculator.
6. Shipfusion
Shipfusion is a 3PL fulfillment company for eCommerce brands — offering D2C and B2B or wholesale order fulfillment.
Key Highlights:
- Lot tracking: Offers complete order tracking from lot to individual orders.
- FIFO/FEFO: Manages inventory with advanced rules for effective inventory management.
- Temperature control: Manage products that require cold-chain or temperature control.
- Rate Shop: minimize the shipping costs by finding the best rates available from the shipping carriers.
- Returns management: Manage order returns process.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
4.5 |
29 |
|
|
4.5 |
1 |
|
|
- |
No reviews yet |
Pricing:
Shipfusion requires you to submit a request for a customized quote. On its pricing page, it also shows the recent quotes.
7. Amazon Multi-Channel Fulfillment
With Amazon Multi-Channel Fulfillment (MCF) — the third-party logistics solution — you can leverage Amazon's vast fulfillment network.
Here are two apps on the Shopify App Store that can help you use Amazon MCF:
7.1 Amazon MCF: US Fulfillment - By Amazon
This app is developed by Amazon itself.
- Sync your Fulfillment By Amazon (FBA) inventory and fulfill US orders
- Lets you deliver products within 2, 3, or 5 business days
Ratings & Reviews:
Shopify App Store: 3.9 out of 5 stars from 59 reviews
Pricing:
You can check the rate card and pricing calculator for Amazon MCF on its Pricing page.
7.2 Amazon MCF by ByteStand
Amazon MCF by ByteStand has plenty of positive reviews and it has a highly impressive rating of 4.9 out of 5 stars from 423 reviews.
Using Amazon MCF, this app lets you manage fulfillment in the US, Canada, Mexico, UK, Australia, and Japan.
Ratings & Reviews:
Shopify App Store: 4.9 out of 5 stars from 423 reviews
Pricing:
The app has three paid plans:
8. ShipNetwork
ShipNetwork offers eCommerce order fulfillment services with a claim of 100% order accuracy guarantee.
Key Highlights:
- Accuracy: ShipNetwork offers a 100% order accuracy guarantee.
- 1-day fulfillment: All orders are fulfilled within a day.
- Returns processing: Effective handling of the returns by trained staff and as per the brand's instructions.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
2.8 |
3 |
Pricing:
ShipNetwork requires you to submit a request for a quote.
9. Red Stag Fulfillment
Red Stag Fulfillment is a third-party logistics company founded by eCommerce operators.
Key Highlights:
- 2-day receiving: Upon the arrival of inventory at the warehouse, items will be ready for delivery within 2 business days.
- Same-day order fulfillment: Same-day shipments until 5 PM. Orders out for delivery as per the service level agreement (SLA) or $50 on each late parcel.
- No shrinkage: With a zero-shrinkage policy, Red Stag covers the wholesale price for any lost or damaged item.
- Accuracy: Red Stag will pay $50 for any mistake along with the shipping cost.
Ratings and Reviews:
No reviews on G2, Trustpilot, and Shopify App Store as of writing this article.
Pricing:
Red Stag doesn’t have pricing information on the website. So, you need to reach out to them by filling out this form.
It is to be noted that the company commits to not bill you for any fulfillment service fee if you're not satisfied with the experience after 30 days.
10. eFulfillment Service
eFulfillment Service has been in the industry since 2001. It allows you to pick, pack, and ship your orders within a business day.
Key Highlights:
- Setup terms: The service requires no setup costs and it has no minimum order or long-term contract requirements as well.
- Shipping methods: Domestic and international shipping with a wide range of shipping methods.
- Additional services: Digital product photography and marketing inserts, kitting & assembly, and returns processing.
Ratings and Reviews:
|
Review Platform |
Rating out of 5 Stars |
Number of Reviews |
|
2.8 |
3 |
|
|
2.3 |
4 |
|
|
3.7 |
1 |
Pricing:
The Shopify app is free to install. For service charges, the website requires you to fill out the form to get a quote.
Final Thoughts on eCommerce Fulfillment Companies
The decision to choose your fulfillment service provider is crucial for multiple reasons. It’s not just about the cost but also the quality of service.
After all, you want to ensure your customers are completely satisfied with their buying experience. So, don’t just consider the cost aspect but also the fulfillment locations, shipping speeds, and branding features.
For more knowledge and best practices, check out more resources from our Blog — and join the GemPages Facebook community to network and learn from like-minded people.
FAQs about Fulfilment Companies & Services
