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In today's fiercely competitive eCommerce market, building trust with your online customers is the key to success. Customers need assurance that their personal information is safe and their transactions are secure. One powerful tool for instilling this confidence is the use of trust badges on your Shopify store. In this comprehensive guide, we will walk you through how to add trust badges to Shopify in 2 fastest ways.
A trust badge on Shopify, in a nutshell, is a visual symbol or logo displayed on your eCommerce website, particularly your Shopify store, to convey trustworthiness and credibility to your visitors.
These badges are typically provided by reputable third-party organizations and serve as visual endorsements that reassure potential customers about the safety and reliability of your online store.
Trust badges can show how trustworthy and secure your store is.
Why should you consider adding trust badges to your Shopify store? Here are a few compelling reasons:
Trust badges instill greater confidence in your business among customers. They address specific concerns that eCommerce shoppers may have without resorting to potentially fear-inducing language. For example, a Better Business Bureau badge can reassure customers worried about scams, while a security trust badge can put those concerned about data security at ease.
Research indicates that nearly 70% of shopping carts are abandoned, and 19% of customers forsake their shopping carts when they don’t trust the site’s security. By eliminating these worries, you can potentially drive more sales. Additionally, badges indicating free shipping and hassle-free returns can further reduce barriers to purchase, potentially leading to higher conversion rates and increased sales.
Trust badges serve as an efficient means to convey essential purchasing information, including accepted payment methods, shipping details, and return policies. These badges neatly integrate into your online store's checkout page, eliminating the need for lengthy paragraphs of text to convey the same information.
Let's dive into the 4 most common and possibly best types of trust badges you can use on your Shopify store:
Security trust badges on your website convey to your audience that shopping on your online store is secure, and their personal information is protected from identity theft and data breaches.
These badges are often referred to as safe checkout, secure payment, or secure checkout trust badges. Many of them indicate that your site has an SSL certificate, ensuring the necessary security measures for handling customer data. To obtain a secure checkout badge, choose a reputable Certificate Authority (CA) like DigiCert or GlobalSign, and purchase an SSL certificate.
Payment trust badges serve a dual purpose: they inform your customers about accepted payment methods and associate your company with well-known brands like Visa or PayPal, effectively endorsing your business. Payment icons are typically provided free of charge by payment providers.
Learn more: 10 Best Shopify Payment Options for Your Business in 2023.
Endorsement badges are granted by recognized third-party brands as a form of recognition and approval for your business. To obtain these badges, you usually need to apply to the endorsing organization, undergo a review process, and, upon approval, receive an icon to display on your website.
Policy-specific badges communicate specific policies to your customers. These badges don't require third-party verification since they represent claims your business can confidently make. They offer a visual shorthand to convey your policies and can be easily added using a trust badge app.
As mentioned earlier, the addition of trust badges to your Shopify store is vital for building customer trust and increasing sales. There are two efficient methods to achieve this. The first method involves the Shopify admin panel, while the second method utilizes GemPages, a versatile Shopify app. Let's explore the steps for each approach in detail.
There are 2 ways you can add trust badges to your store right in the Shopify admin, the methods will vary depending on the types of badges and the placement. In this guide, we will walk you through the most commonly recommended placements for a particular trust badges type.
Using custom code is recommended for integrating security badges to your store. As already mentioned, this type of badge is commonly placed in the footer or in close proximity to the "Add to Cart" button on product pages. Nevertheless, you have the flexibility to incorporate them anywhere you have the ability to insert HTML code.
Important note: Adding a security badge to the checkout page is only possible if you're working on a Shopify Plus store with access to checkout.liquid.
Assuming you are owning a Shopify Plus account, let’s start:
Step 1: Log into your Shopify account > Navigate to Sale channels in the left sidebar > Choose Online Store in the dropdown.
Step 2: In the Online store, hit Theme > … (Action) button > Duplicate.
Step 3: Navigate to duplicated theme, hit … (Action) button > Edit code.
Step 4: When you click "Edit code," a new interface will appear, enabling you to edit the necessary sections. Then, scroll down, locate Snippets > enter liquid in the search bar > Add code > Save.
If you're still unsure about these concepts, you can consult website examples of a Shopify secure badge for reference.
Adding trust badges using seal images to your Shopify store is much easier. This method also provides you with more type choices and location. The steps are the same for every page type. So, let’s demo adding an image trust badge on the homepage.
Step 1: Log into your Shopify account > Navigate to Sale channels in the left sidebar > Choose Online Store in the dropdown.
Step 2: Navigate to Themes dropped down from Online Store > Hit Customize the current theme.
Step 3: In the current page (homepage in this case), choose Collage > Image > Select image.
Step 4: Choose the seal image for the desired trust badges > Done > Save.
There's a smarter and faster way to add trust badges to your store, which is by using a third-party app like GemPages.
In fact, when you use a page builder such as GemPages, incorporating trust badges into Shopify becomes quicker and more efficient, even if you lack coding skills. You can easily drag and drop pre-built sections or templates onto the page or place them wherever you prefer. Furthermore, with our newly launched AI-powered feature, Image-to-Layout, you can create a desired layout for trust badges using just an image or URL.
Recently, GemPages v7 introduced the Image-to-Layout feature, powered by our built-in artificial intelligence, GemAI. This intelligent feature allows you to quickly adjust a reference landing page based on an image or URL.
Step 1: Install GemPages > get to GemPages dashboard > Hit Create landing page from link or image to land on the Editor.
Step 2: Insert a URL to the bar > Hit Generate. Or, upload an image from your device.
Step 3: Wait for AI to generate layouts from your references > Select your preferred sections > Hit “Generate” > Customize the trust badges as you wish.
GemPages provides a growing list of Shopify-compatible seasonal prebuilt templates and section that you can find beneficial while adding trust badges to your store.
Step 1: Install GemPages > get to GemPages dashboard > Hit Create landing page from link or image to land on the Editor.
Step 2: Navigate to Template Library > Section > Tick Trusted Guarantee in the left sidebar > Click Add to page the example you want.
Step 3: Customize the added section using our advanced settings > Hit Publish.
In summary, each method has its pros and cons. We'd like to highlight what we appreciate most about each approach, helping you consider the optimal solution for adding trust badges to your Shopify store.
Add trust badges to Shopify |
Using Shopify admin |
Using GemPages |
You can drag and drop element easily? |
No |
Yes |
You need to add custom code? |
Yes |
No |
You can use pre-built trust guarantee templates? |
No |
Yes |
You can add badges using images? |
Yes |
Yes |
You need to pay extra to add certain kinds of trust badges? |
No |
To maximize the effectiveness of trust badges on your Shopify store, it's crucial to follow these best practices:
Need inspiration? Look no further than the extensive template library of GemPages. If coding isn't your thing, you can still easily visualize your desired trust badges without coding knowledge.
In summary, trust badges play a pivotal role in establishing trust and credibility for your Shopify store. Utilizing them judiciously and keeping them current fosters a secure environment, ultimately resulting in increased conversions and decreased cart abandonment.
There are four primary types of trust badges not to overlook: security trust badges, payment badges, endorsement badges, and policy-specific badges. Placing these badges in recommended positions can be achieved through default Shopify admin features, but they may limit your creative options. Consequently, a faster and more versatile solution, such as GemPages, can enhance both productivity and creativity, yielding better results.